Digital Membership Cards

Enjoy digital access for your inspireU membership!

 Members can download a digital membership card to their smartphone, which offers a convenient, more eco-friendly alternative to traditional paper or plastic cards. 

Once downloaded to your smartphone, your digital membership card will automatically update each year when you renew. Plus, digital membership cards provide quick links to our website, contact information and an overview of benefits – all at your fingertips! 

FAQs

A digital membership card is a card that you can download that details your membership information. Essentially, a digital membership card is the same as a printed membership card. However, it offers a more convenient, environmentally friendly, and touchless way to visit inspireU. With a digital membership card, you do not have to worry about ever misplacing your printed membership card again! 

Your digital membership card is unique to your membership and displays your name, membership level, member ID, expiration date, and a barcode for us to scan. Simply pull up your digital membership card on your phone, have your photo ID, and show it to our staff at the check-in during your next visit. 

Digital membership cards offer a more convenient and environmentally friendly alternative to printing and mailing cards to all members. Plus, just pull up your card at the check-in station when you arrive, and we will scan it–for a completely touch free check-in experience. Digital cards also provide an overview of all your benefits, helpful links, and other contact information right at your fingertips. 

If you prefer a tangible membership card, please contact us. Or simply stop by the Welcome Center during your next visit and we can print one out for you. 

Digital membership cards will be sent to the primary email on the membership account. Open the email on your mobile device and follow the instructions to download the card to your smartphone wallet. Primary cardholders may also share the card with a secondary (or additional named people on their membership account) cardholder by using the share feature or simply forwarding the email to them. 

If you do not receive an email or are unable to find it, please contact us for a new email with link. 

Review our videos and step-by-step instructions on how to download your digital membership card to your smartphone wallet. 

All Family Plus members have discounts available through the ACM Reciprocal Network. Simply show your digital membership card and ID at participating museums to receive discounts. 

If you have an iPhone, the card will automatically download to Apple Wallet. Check the app for your new card (scroll through any cards that are already there–it may be hiding, or you may have opened it from your lock screen; remember that it needs to be opened in the app itself). If you have an Android, you will need to download Wallet Passes from the Play Store prior to downloading the card. 

Yes! After your membership has been fully processed your digital card will automatically update with your new expiration date, and any name changes you requested. Please allow up to two weeks for processing. You only have to download the card once! 

Yes, we recommend Google Chrome or Safari. Not all web browsers support certain web pages and allow you to download the card. 

More often than not when this happens, you are viewing the card from your phone lock screen. Instead, remember to access your card directly from the Wallet app (and not from your phone lock screen). 

Once the gift recipient has received their membership gift certificate they must redeem it within two months of purchase. Please contact us to redeem the membership. 

Instructions for iPhone users:

  1. Open the email you received about your digital card on your smartphone.
  2. Scroll down to the bottom of the email and look for the button that says “Download Membership Card.” Tap this button and a page in your browser will open with an “Add to Wallet” button. Tap this button and then tap “Add” at the top right corner of your screen to save the card to your app.
  3. You can now close the page, by tapping “Done” in the top left corner.
  4. To use your card, return to your home screen. Then navigate to the Wallet app, which is pre-installed on all iOS devices. If you don’t see your Wallet App, swipe left until you see a search bar on your screen. Type “Wallet” into the search bar and click the wallet icon that appears under applications. Your inspireU membership card will be in the wallet’s contents. If your digital membership card isn’t the first thing you see when you open your Wallet app, swipe right or left to scroll until you see your membership card.

 

The invitation to download a digital membership card will only be sent to the primary contact’s email address on file. To share it, you will either need to forward the email or use the share feature of the wallet app to ensure that secondary cardholders receive their digital membership card if desired.

To share a digital card you’ve already downloaded, follow these steps:

  1. Tap the button located either at the top right or bottom right of the card you want to share.
  2. Look for the “Share Pass” option. Tap this to send the card via text message or email to the secondary cardholder.
  3. Once the message has been received, the second cardholder will need to open the attachment of the digital card.
  4. Once the attachment has been opened, tap “Add” to save the card on their device.
  5. Now you are ready to present your digital card at the visitor services desk when you visit the museum. Please remember, your membership benefits are nontransferable.

Instructions for Android users:

  1. If you haven’t already, download the WalletPasses app from Google Play.
  2. When you’ve installed the app, open the email you received with your digital card on your smartphone.
  3. Follow the same steps as iPhone users.

Questions? Contact Us

Still have questions? Do you need help downloading your card or need to update your account?

Give us a call or drop us an email and we would be happy to assist.